FAQs

Limited Edition Prints

My limited edition prints are all Giclee printed to the highest standard on 308gsm museum quality Hahnemühle Photorag fine art paper. This paper gives muted blacks with even colour reproduction and shows excellent detail. The surface has minimal texture with a chalky smooth cotton feel creating smooth colour gradients. It has a delicate surface, so I recommend extra care when handling.

Each print is numbered and comes with a Certificate of Authenticity digitally signed by me, together with a note of the edition number.

Open edition prints

Open edition prints are all Silver based C type printed on Fuji Crystal archive paper with a semi-matt finish. Digital C-type prints are archival photographic prints coated with a slightly stippled texture giving a very natural photographic finish with subtle colour. The paper is chosen as it looks very natural, works well with all photographic images and maintains colours in a very natural way to give detailed, 3-dimensional beautiful photographic reproduction.

Each print  comes with a Certificate of Authenticity digitally signed by me.

Framed Images

The brand used for all my frames is Nielsen Quadrum. For an overview of the frames we offer watch the below video.

Quadrum picture frames are made in Germany from FSC®-certified wood. The wood comes from sustainably managed forests that meet the criteria of the Forest Stewardship Council. The Oak frames are solid wood from FSC®-certified sources with an Oak veneer

Sizing

The print sizing is specified in each product description - most are available sized as either A1, A2, A3 or A4 sized prints including a white edged border for ease of framing.

For framed images, the dimension of the frame is specified and the image fixed on a white mount. 

Glass materials

The frame windows are made of edge-ground float glass with a UV filter of approx 45%, apart from the A1 size which is high quality 3mm clear acrylic to prevent damage during transit. The frames are also equipped with an acid-free insert and a sturdy rear panel.

For simplicity, black frames only are available.

Shipping & delivery

All unframed prints ship via DHL Express for a flat rate of €15. I use printing studios in the UK, US and Germany, which means prints shipped to the UK, EU and USA will not face any additional import charges 

Depending on size, prints are shipped either in reinforced tube or flat packaging to ensure they arrive safe and undamaged.

The shipping costs for framed pictures are slightly higher and depend on the size of image chosen - these will be specified at checkout before you pay. 

Point orders normally ship out within 72-hours of your purchase, and depending on your location should arrive within 1 - 10 business days of you making your order. Framed prints may take a few days longer.

It’s possible that around Christmas delivery may be a little slower. If you haven’t received your print after 15 business days, please contact me and I’ll look into it.

Exchanges and returns

All my prints and framed pictures ship in extremely sturdy packaging. In the unlikely event that they arrive damaged  I will be happy to replace it for you free of charge. Simply contact me and send an image of the damaged packaging, picture and certificate to arrange return and replacement.

If you’re unsatisfied with your picture (other than shipping damage), I’m unable to offer refunds but the print can be exchanged for a different one of equal value within 15 days of you receiving it. In this case you’ll need to cover the shipping charge for the return, but the replacement print will be shipped free of charge.